Playstation 3 (PS3) users often encounter the PS3 DNS error when they have problems connecting the system to the Internet. The causes for the PS3 DNS error varies. Since the system does not provide any additional specifics on the root cause, users are forced to take a number of troubleshooting steps in order to fix the problem and be able to enjoy online games and movies again.

How to Fix the PS3 DNS Error

Step 1 – Reset the modem that connects the PS3 to the Internet. To do this, turn the modem’s power off for several minutes. Restart the modem to see if the problem is resolved. If also using a router, reset it using the procedure above while the modem is off.

Step 2 – If the PS3 DNS error persists, turn the computer firewall off as it has been found to cause this error on PS3 consoles. PS3 DNS Error

Step 3 – Verify the IP address entered on the PS3 online connection screen. Ensure that the primary and alternate addresses have not been entered in reverse order. If they have, change the entries, save settings, and reset the console before reconnecting to the Internet.

Step 4 – Ensure that the wireless network’s correct WEP key and SSID are entered in the PS3 network configuration screen. The SSID is the acronym for the wireless network’s name, and the WEP is the password. Users often enter one of these values incorrectly, resulting in the PS3 DNS error.

Step 5 – Go to the Playstation website and download and transfer any updates to the PS3 in order to upgrade the console’s firmware. After the PS3’s firmware update is complete, reconnect the PS3 to the Internet.

Step 6 – Connect an Ethernet cable from the router or Internet modem to the PS3 and configure a “wired” connection in the Network Settings menu. If the problem is corrected, then there is an issue with the wireless router that may require the device to be replaced in order for the PS3 to work on a wireless connection.