Call centers are usually a centralized location or office where communications over a phone or Internet can either be received or dispatched. Call centers answer or dispatch large amounts of calls. Most call centers are set up for either support services, customer acquisitions, business to business marketing or direct response services, either way, call centers are now part of many businesses large and small to communicate with their present or potential customers. If your company is interested in starting a call center, it is important to look into the different Read More

Anyone who has conducted or participated in a telephone conference call knows how noise can interrupt the meeting. There are a number of ways to prevent some types of noise from ever occurring, as well as ways to quickly eliminate noise if it does occur during a call. Before the Call Most noise issues on conference calls are caused by equipment used to access the conference. Avoid using a cheap phone that you know will provide poor sound quality on a point to point phone call. Those imperfections will be Read More

Motorola has led the field in introducing advanced technologies to its customers, and no technology has been as effective as WiDEN. WiDEN, short for Wideband Integrated Dispatch Enhanced Network, is the latest software upgrade from Motorola. The main reason for its introduction was to provide a support system for iDEN, the technology behind wireless telephony protocol or mobile radio services. WiDEN has made it possible for clients to stay in touch across as many as four 25 kHz channels. These channels can range up to a hundred Kbits of bandwidth. Read More

A smartphone is a mobile phone with a considerably greater amount of functionality than an ordinary mobile phone or a feature phone. Smartphones can be considered a blend between a mobile phone and a full featured mobile computer, similar to the PDAs (Personal Digital Assistants) of the past, but even more capable. They typically include a complete operating system, the ability to add or remove applications at will, significant amount of data storage, mobile and Wi-Fi internet connectivity, a multitouch capable touch screen, GPS navigation, and of course, standard mobile Read More

As more and more people switch to cell phones for communication, many people are opting to use prepaid phone cards rather than signing up for a contract with a service provider. Prepaid phone cards allow users to purchase temporary plans ahead of time and use their minutes from wherever they are without having to worry about overdraft charges and hidden fees. Aside from cell phones, prepaid phone cards also work with pay phones and allow those users to access minutes from their phone card rather than paying a fee on Read More

Tethering means using a mobile phone (or any other Internet-capable device) as a modem for a laptop or other Internet capable units. A phone that can access the Internet is connected to the other device with a USB cable or Bluetooth connection. If a mobile plan allows the phone to be tethered, you can save money, because you don’t have to pay for multiple Internet data plans. What Are the Benefits of Tethering? Internet tethering connects a 3G or 4G enabled phone with a laptop or other devices (that don’t Read More

3GP is the standard used today on the 3G mobile phones. It is distinguished in two different standards; the 3GPP, which is used on GSM-based phones and have the file extension, .3gp. There is also the 3GPP2, which is for CDMA-based phones, and have the file extension .3g2. These two standards are MPEG-4 and H.263 based while having an AAC and an AMR audio. This multimedia container format was defined by the Third Generation Partnership Project (3GPP), a group of telecommunications partners, the ETSI from Europe, ARIB/TTC from Japan, TTA Read More

An IDEN, or Integrated Dispatch Enhanced Network, is a radio service provided by some mobile telephones that allows subscribers to talk to nearby subscribers who have similar phones without dialing their individual numbers. IDENs are often provided as a free service on modern mobile phones, such as Nextel, or as a premium service that can be activated, such as on SouthernLINC phones. IDENs are technically able to support communications up to 6 miles in all directions, but have a practical limit of 1-2 miles due to interference from buildings and Read More

Phone prefixes are the codes that tell the phone companies which state, city, or county a person is calling from. As more people move to an area the phone prefixes change and additional ones are added. Depending on the state, there may only be a few prefixes. Prefixes help to differentiate between each person's phone numbers and to organize all the numbers. They also list the names of all the people who have phones – including cell phones. Landlines and Cell Phones Prefixes also tell us which numbers are cell Read More

The term polyphonic has several related, but different, meanings. Merriam-Webster defines polyphony as "a style of musical composition employing two or more simultaneous but relatively independent melodic lines." Wikipeda defines polyphony as "a musical texture consisting of two or more independent melodic voices, as opposed to music with just one voice (monophony) or music with one dominant melodic voice accompanied by chords (homophony)." A second meaning was added to the term polyphony with the introduction of music synthesizers. Early synthesizers were only able to sound one note at a time. Read More