A ringback number is a number that you call that will immediately ring the telephone from which it was called. In most instances you must call the ringback number, quickly hang up the phone for just a short moment and then let up on the switch, you will then go back off hook and hear a different tone. You may then hang up. You will be called back seconds later. On some systems, you will have to press a button or flash hook again before the final hang up. Ringback Read More

The BlackBerry OS is deployed on mobile devices used in 91 countries across more than 500 service operators. Research In Motion (RIM) developed the operating system since 1999, which allows mobile devices to act as both digital assistants and portable media players depending on the type of device purchased. A common task that arises for Blackberry owners is updating the Blackberry OS. How to Update the Blackberry OS Step 1 – Identify the Blackberry model by selecting the “Options” and “About” menu options. Annotate the device model number and software Read More

A VMB (Voice Mail Box) is a computer that acts as an answering machine for hundreds or thousands of users. Each user will have their own Voice Mail Box on the system. Each mail box will have a box number and a pass code. Without a passcode, you will usually be able to leave messages to users on the VMB system. With a passcode, you can read messages and administer a mailbox. Often, mailboxes will exist that were created by default or are no longer used. These mailboxes may be Read More

IVR hosting, or Interactive Voice Response hosting, is a type of service that allows a business or organization to provide quick, automated support for their customers or members. There are many different IVR systems and various companies who offer them but the basic idea of all IVR systems is that the customer or member is able to talk directly to the system and make quick decisions on how they wish to proceed with the support through speech and number pad input. This article will discuss the advantages and disadvantages of Read More

To connect Bluetooth devices, the most important to consider is that you have the right device to connect to the computer or cell phone. While most Bluetooth devices are able to sync with all different types of hardware, some of specific and therefore, before buying, make sure that what you are buying will work with your hardware. Once you've got the right Bluetooth device, connection is a very simple process. Connecting Bluetooth Devices to a Computer Go to your Hardware section on your computer and access the Bluetooth feature. Many Read More

A telecommunication audit is a assessment of an organizations telecommunication environment. The purposes of a telecommunication audit are to ensure: Security Policy compliance Cost efficiency Service effectiveness Telecommunications support of business objectives A proper telecommunication audit should include all types of telecommunications: voice, video, and data. The audit should encompass all telecommunication equipment, services, policies, and expenses utilized by the organization. An audit begins with a policy assessment. Relevant policies are identified and analyzed to determine if they meet all application regulations and defined organizational goals. Of special interest at Read More

A prepaid cell phone is one that allows users to pay in advance for their service without the commitment and penalties of a long term contract. While contract plans are still the most popular form of mobile phone service, prepaid cell phones have become very popular in recent years and have grown in use amidst rising contract prices. Most cell phone companies now provide prepaid cell phones and prepaid cell phones are even available in many convenience stores and gas stations. How It Works Prepaid cell phones are actually rather Read More

Code Division Multiple Access (CDMA) is a channel transmission standard that allows several transmitters to send information simultaneously over a single communication channel. This ensures that the available bandwidth is used in an optimized manner. It is a form of multiplexing and is used for wireless communication. Radio communication makes use of two resources: frequency and time. If individual frequencies are allocated part of the spectrum all within the band all of the time, the result is Frequency Division Multiple Access (FDMA). If the same frequency channel is shared by Read More

Cell phone signal boosters (or cellular repeaters) are bidirectional amplifiers designed to boost the mobile phone reception using internal signal amplifiers, reception antennas and rebroadcast antennas. External antennas collect good cellular signal, and then it is transmitted to an amplifier, which retransmits the signal locally. This process results in much better signal. Rural areas often have problems with bad signal. Most service providers won’t make new towers in rural areas, because housing density is low. Cell phone signal boosters can solve this problem. Certain construction materials can block the signal. Read More

Alexander Graham Bell is commonly credited with the invention of the telephone. Bell filed a patent application for a working telephone on Feb. 14, 1876. Bell’s patent of the telephone has been successfully defended in five hundred and eighty-seven lawsuits, including five that reached the United States Supreme Court. Indeed, Alexander Graham Bell did invent the first working telephone, but many other inventors developed similar systems at various times and with various degrees of success. Charles Bourseul published an article on the transmission of sound using electricity in 1854. Bourseul Read More